At Dhi End We are happy when you are happy. We stand behind our beauty products, and we want to make sure you’re always satisfied. If not, our team will make your return process easy and seamless. All you have to do is return the items within 30 days of your purchase. Only products purchased on scentedpotions.com may be returned for a full refund in that 30-day period. Kindly contact our Customer Service department at +1 954 907 9408 and request an RA reference number. Products cannot be returned without this number.
Refunds will be processed based on the original form of payment. Returns will be processed within 7-10 business days from the date we receive your items. We will then credit the card originally used to make your purchase.
The following items cannot be returned:
- Scented Potions Gift Cards
- Product Samples/Promotional Products
- Individual products that were originally purchased as part of a set
- Our Friends of the Family Club Membership
Items purchased at one of our retail partners, either online or at a store, must be returned there, please find their return policies on their websites.